Renewal tracking that helps you do the work, not just schedule it.
Most renewal software reminds you that a policy is expiring. InsureC starts the renewal conversation earlier, drafts the outreach from real policy data, and tracks whether clients have responded — so you spend less time chasing and more time retaining.
What renewal tracking does
Clients surface automatically as their policies approach expiry — filtered by line, producer, or risk — so nothing slips through at the last minute.
InsureC reads the policy data and drafts a personalised renewal letter or email from it. You review and send — not write from scratch.
See whether each renewal outreach has been sent, opened, and responded to. Flag non-responders before expiry becomes urgent.
Clients showing coverage gaps, claims activity, or no response to outreach are surfaced as higher-risk renewals for priority attention.
A consolidated view of all upcoming renewals by date, value, and status — so you can manage renewal month at the portfolio level, not one by one.
As InsureC prepares the renewal, it identifies coverage gaps relative to the client's risk profile and flags cross-sell opportunities alongside the renewal outreach.
How it works
Client and policy data is imported in hours from spreadsheets or existing systems. InsureC tracks every expiry date and builds a forward-looking renewal calendar automatically.
As policies approach expiry, InsureC surfaces them in your renewal pipeline — prioritised by value, risk, and response status. No manual diary entries or calendar reminders required.
InsureC reads the client's policy terms, coverage history, and notes to draft a personalised renewal communication — ready to review, personalise, and send in a fraction of the time it would take to write from scratch.
Sent, opened, responded — InsureC tracks the status of every renewal outreach so you can see at a glance which renewals need a follow-up and which are in progress.
Renewal retention is the most important financial metric for most independent brokers. Losing a client at renewal is not just the lost premium — it is the commission on every cross-sell opportunity that never gets made. A renewal process that starts earlier, communicates better, and tracks engagement more tightly has a direct impact on the bottom line.
Common questions
InsureC begins surfacing renewal clients 90 days before policy expiry by default. The window can be adjusted based on your workflow. High-value clients or complex commercial lines policies can be flagged earlier.
Yes. InsureC reads the client's policy data, coverage terms, and communication history to draft a personalised renewal communication. You review, adjust, and send — the draft is a starting point, not a form letter.
Yes. InsureC tracks outreach status per client — sent, opened, responded — so you can see at a glance which renewals have been acknowledged and which need a follow-up.
InsureC flags non-responding clients as the expiry date approaches, allowing you to prioritise follow-up on at-risk policies before they become urgent. You can set escalation windows and see an aggregate view of renewal pipeline health.
Related features
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